APA Style

Christopher Lovelock, Jochen. (2011). Servisu Marketing People, Tecnology, Estrategiy (7ed.). New York: pearson.

Chicago Style

Christopher Lovelock, Jochen. Servisu Marketing People, Tecnology, Estrategiy. 7ed. New York: pearson, 2011. Text.

MLA Style

Christopher Lovelock, Jochen. Servisu Marketing People, Tecnology, Estrategiy. 7ed. New York: pearson, 2011. Text.

Turabian Style

Christopher Lovelock, Jochen. Servisu Marketing People, Tecnology, Estrategiy. 7ed. New York: pearson, 2011. Print.